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You can transfer credits from one organization to another. This is useful for funding collaborators, sub-teams, or partner labs that are running studies on your behalf.

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Requirements

  • You must have the credits:transfer permission (or be an admin) in the sending organization
  • The receiving organization must already exist
  • You need to know the receiving organization’s name (searchable, minimum 3 characters)

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Transfer Limits

Minimum and maximum transfer amounts apply. See the Pricing page for current limits.
You cannot transfer credits to the same organization. The source and destination must be different orgs.

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How to Transfer

  1. Navigate to your organization’s Billing page
  2. Click Transfer Credits
  3. Search for the destination organization (type at least 3 characters)
  4. Enter the amount to transfer
  5. Optionally add a note describing the purpose (up to 280 characters)
  6. Click Transfer

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What Happens

When you complete a transfer:
SideEffect
Sending orgBalance decreases by the transfer amount. A transaction record is created with direction outgoing.
Receiving orgBalance increases by the transfer amount. A transaction record is created with direction incoming.
Both organizations can see the transfer in their transaction history, including:
  • The transfer amount
  • The other organization’s name
  • The note (if provided)
  • The direction (incoming/outgoing)
  • The timestamp

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Use Cases

ScenarioExample
Funding a collaboratorA PI transfers $100 to a partner lab running a sub-study
Departmental budgetingA department org funds individual lab orgs at the start of the semester
Splitting costsTwo labs co-running a study split the budget via transfer
Student researchA supervisor transfers credits to a student’s org for their thesis study

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Tips

  • Transfers are instant — credits appear in the receiving org immediately
  • Both parties can see the full transfer details in their transaction history
  • Use the note field to document the purpose (e.g., “Funding for Spring 2026 attention study”)
  • You can make multiple transfers — there’s no limit on the number of transfers, only per-transfer amount limits