Skip to main content
Credits can be purchased using a credit or debit card through Stripe. Payments are processed securely and credits are added to your organization immediately upon successful payment.

​
Requirements

  • You must have the credits:purchase permission in the organization (or be an admin)
  • A valid credit or debit card

​
Credit Packages

Choose from preset packages or enter a custom amount. See the Pricing page for current package details and amounts.
Pricing page with free Build and Design plan, pay-as-you-go plan, and study cost estimator

​
How to Purchase

  1. Navigate to your organization’s Billing page
  2. Click Add Credits
  3. Select a preset package or enter a custom amount
  4. Click Purchase — you’ll be redirected to Stripe Checkout
  5. Complete payment with your card
  6. Credits are added to your organization’s balance automatically

​
Payment Processing

StepWhat Happens
Checkout startedA pending transaction is created
Payment succeedsTransaction marked as completed, credits added
Payment failsTransaction marked as failed, no credits added
Session expiresTransaction marked as expired
A Stripe customer is automatically created for your organization the first time you make a purchase. Subsequent purchases use the same Stripe customer.

​
Purchase Limits

Minimum and maximum purchase amounts apply. See the Pricing page for current limits.

​
Receipts

Stripe provides receipts for all purchases. You can access them through your Stripe payment confirmation email.