How Credits Work
Credits are managed at the organization level. Every action that costs credits is charged to the organization that owns the quest. See the Pricing page for current credit values and costs.
What Costs Credits
The following actions consume credits from your organization’s balance:
For current prices, see the Pricing page.
Free Actions
These actions are free and do not consume credits:- Creating a quest (draft)
- Editing a quest
- Adding prompts and experiments
- Configuring onboarding
- Onboarding responses (no charge)
- Viewing data in the dashboard
- Adding organization members
Re-Publishing Is Free
The first time you publish a quest, it costs credits. Re-publishing the same quest (after unpublishing and making changes) is free — the system checks for a prior publish transaction.Debt Tolerance
Some operations allow a small amount of debt to prevent data loss:Data collection actions never fail due to insufficient credits. The system allows a small amount of debt so participant data is never lost. Publishing, however, requires a sufficient balance.
Low Balance Warning
When your organization’s credit balance is running low, an amber warning appears on the dashboard:“Your credit balance is running low. Add credits to continue using premium features.”
Price Calculator
Use the interactive price calculator at usefusion.ai/pricing to estimate costs for your study based on participant count, prompts, experiments, and data types.Explore
Purchasing Credits
Buy credits with Stripe.
Expense Breakdown
Track spending per quest and item type.
Funding Other Orgs
Transfer credits between organizations.